At Printer Help Agency, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
You may request a return within 30 days of receiving your printer.
To be eligible, the product must be unused, in its original packaging, and in the same condition that you received it.
A receipt or proof of purchase is required for all returns.
Customers are responsible for return shipping costs unless the product is defective or incorrect.2. Refunds
Once we receive and inspect your returned item, we will notify you of the status.
If approved, your refund will be processed within 7–10 business days, and a credit will automatically be applied to your original method of payment.
Shipping charges are non-refundable unless the return is due to our error (defective or wrong item).
We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact us first at services@printerhelp.agency
Opened ink cartridges, toners, or consumables.
Products damaged due to misuse, mishandling, or improper setup.
Clearance or final-sale items.
Email us at [your support email] with your order details.
Our team will provide you with a return authorization and shipping instructions.
Do not ship items back without prior authorization.
For any questions about our Return & Refund Policy, please contact us at:
📧 services@printerhelp.agency
📞 +1 403 464-5664